Pixodust Games Privacy Policy

Pixodust Aplicativos LTDA, doing business as Pixodust Games, a game company based at Rua Maria Carolina, 692 - São Paulo, Brazil. Contact: privacy@pixodust.com.

For privacy requests, contact privacy@pixodust.com. Pixodust is the controller of personal data processed for its website and games, except where a third-party platform or SDK acts as an independent controller under its own policy.

This policy applies to pixodust.com, support forms, Pixodust mobile games available through Apple App Store and Google Play, and our separate premium Windows and macOS games.

Our mobile games and premium Windows and macOS games have different data practices, described in their respective sections below. Website and support provisions apply whenever you visit our website or contact us, regardless of the game edition.

It is written for Brazil’s LGPD and also addresses GDPR, UK GDPR, US state privacy laws, and other laws where they apply.

If you contact us, we collect the information you send: name, email, Game ID, subject, message, attachments, and support metadata needed to answer you.

Our hosting provider may keep standard server logs such as IP address, requested URL, timestamp, browser, and security events.

The current Pixodust website does not set first-party tracking cookies. It does load external services such as Google Fonts and YouTube no-cookie embeds for game preview videos. Those providers may receive technical data such as IP address, browser, device information, page URL, and interaction with the embedded content under their own policies.

If we add analytics, advertising pixels, account login, comments, or non-essential cookies to the website later, we will update this policy and add the required consent controls.

• Device and technical data: device model, operating system, language, country/region, app version, IP-derived approximate location, and similar diagnostics.
• Advertising identifiers: Apple IDFA or Google Advertising ID when available and allowed by consent/settings.
• Game data: anonymous Game ID, progress, inventory, session events, levels, errors, crashes, and anti-fraud signals.
• In-app purchase events: item purchased, price tier, store, receipt/order identifier, and delivery status. We do not receive full payment card details.
• Optional platform data: if you connect Google Play Games or Apple Game Center, we may receive platform identifiers, nickname, and connection status.

We do not collect data from our premium Windows and macOS games. These games run offline, do not require an in-game account, and contain no advertisements or in-app purchases. They do not send gameplay progress, identifiers, advertising data, or analytics to Pixodust or third-party game services.

Game progress, inventory, and preferences are stored locally on your computer. They are not synchronized with mobile editions or a Pixodust cloud account.

Apple processes the upfront purchase of the game itself on the Mac App Store under its App Store privacy notice. Pixodust does not receive your full payment card details.

Separately, Apple may collect system diagnostics and share crash or usage reports with developers, including Pixodust, depending on your settings and as described in Apple’s analytics guidance.

If you visit the Pixodust website or contact support, the website and support sections of this policy apply. Do not send your local save file or personal information unless it is needed for your support request.

For Epic Games Store purchases and downloads, Epic processes account, transaction and launcher usage data under its privacy policy, separately from the offline game.

We do not ask for your real name, postal address, phone number, contacts, photos, microphone, camera, precise GPS location, or payment card number through our games unless you voluntarily include personal data in a support message.

We use data from mobile games, website and support interactions, and the store/platform records described in this policy for the following purposes, where applicable:

• Operate mobile games, save their progress, restore in-app purchases, and provide support for all game editions.
• Fix bugs, monitor crashes, balance gameplay, and improve content.
• Show ads, measure ad performance, limit fraud, and provide rewarded ads in mobile games.
• Detect cheating, abuse, security issues, chargeback fraud, and unauthorized activity.
• Comply with legal, tax, platform, and regulatory obligations.

Legal bases may include contract performance, legitimate interests, consent, compliance with law, and protection against fraud or abuse.

Our mobile games may use advertising, attribution, analytics, crash, and platform SDKs. These partners may process device data, identifiers, gameplay events, approximate location, ad interactions, and purchase events under their own policies.

Partners may include:

• AppLovin
• Google AdMob, Firebase Analytics, and Firebase Crashlytics
• Unity Ads and ironSource
• Meta Audience Network and Facebook SDK
• Mintegral
• Pangle
• Liftoff/Vungle
• Chartboost
• Digital Turbine, DT Exchange, and Fyber
• Singular
• GameAnalytics
• Apple

We do not sell your name or email to advertisers. Some jurisdictions define targeted advertising or cross-context sharing broadly; where required, we provide opt-out or consent controls through the game, device settings, or partner frameworks.

In-app purchases in our mobile games are processed by Apple App Store or Google Play. Those platforms process billing and payment data under their own policies and terms. We receive limited purchase records needed to deliver items, handle support, prevent fraud, and comply with accounting obligations.

This section concerns data from our website, support, mobile games, and the store/platform records described above. Our premium Windows and macOS games do not send game data to Pixodust or its providers.

Pixodust is based in Brazil, but our providers may process data in other countries, including the United States and countries where ad, analytics, cloud, and platform providers operate.

Where required, transfers are protected by mechanisms such as adequacy decisions, standard contractual clauses, contractual safeguards, consent, or another mechanism recognized by applicable law. ANPD’s international-transfer rules describe these mechanisms for LGPD purposes.

Our games are intended for players aged 13 and over and are not directed to children under 13. If you are a minor, play only with permission from a parent or guardian.

If you believe a child under 13 provided personal data to us, contact privacy@pixodust.com and we will review and delete data where required.

We keep data only as long as needed for the purposes above. Support messages are usually kept for up to 24 months. Purchase records may be kept longer where required for tax, accounting, dispute, or fraud-prevention reasons.

Mobile games: cloud saves are kept while the Game ID remains active and may be deleted or anonymized after inactivity. Mobile-game crash and analytics data are usually aggregated or deleted after 12–24 months.

Premium Windows and macOS games: saves and preferences remain locally on your computer until you delete them. Pixodust does not hold a cloud copy. Removing the game alone may leave local data behind. Contact support for help removing that edition’s local data without affecting another edition.

Depending on where you live, you may request confirmation of processing, access, correction, deletion, anonymization, portability, information about sharing, withdrawal of consent, objection, restriction, and review of automated decisions where applicable.

Brazilian users may also contact Brazil’s National Data Protection Authority, ANPD. EU/EEA or UK users may contact their local data protection authority. California and other US state residents may have rights to know, access, correct, delete, limit use of sensitive data where applicable, and opt out of sale/share or targeted advertising as defined by local law.

We do not discriminate against users for exercising privacy rights.

Email privacy@pixodust.com and include the game name. For mobile-game requests, include your Game ID if available. A mobile Game ID is not required for premium Windows and macOS games. We may need to verify your request before acting on it.

For mobile games, you can find each game’s request-for-deletion page inside its support page.

For mobile games, you can limit advertising tracking through iOS/Android settings, reset your advertising identifier, use in-game privacy settings when available, disconnect Google Play Games/Game Center, or uninstall the game. For premium Windows and macOS games, see the local-data deletion information under Retention.

The categories and sources below relate to our mobile games, website and support, and the store/platform records described above. Our premium Windows and macOS games do not collect personal information.

For US state privacy laws, the categories of personal information we may collect are identifiers, device and internet activity data, approximate location, commercial information about in-app purchases, support content you provide, and inferences or analytics derived from gameplay. Sources include you, your device, store platforms, SDK partners, and gameplay events.

We use and disclose these categories for the purposes described above: operating mobile games, support, analytics, advertising, fraud prevention, security, accounting, legal compliance, and platform requirements. We do not knowingly sell personal information for money. Some mobile-game advertising SDK activity may be considered “sharing” or targeted advertising under certain US laws; where required, you can opt out through device settings, in-game privacy controls, or partner frameworks.

We use reasonable technical and organizational safeguards, including access controls, secure transport, monitoring, and limited internal access. No system is perfectly secure, but we work to protect data and respond to incidents.

We may update this policy when our games, partners, technology, or legal obligations change. The "Last updated" date shows the current version.

Questions or rights requests: privacy@pixodust.com.